Hospital rooms are determined by medical conditions and other factors. We appreciate your understanding and cooperation.
During your stay in the hospital we may ask you to relocate to another room. We appreciate your cooperation.
If you would like a special room, please inform a nurse. (Additional fee is required.)
When you stay in a special room due to our convenience, no special room fee is charged.
Meals are served at 7:30 (breakfast), 12:00 (lunch) and 18:00 (supper).
A selective menu is also available. Please contact us to find out more about the menu.
You can also use the cafeteria located in each ward.
Visiting hours for the ICU are limited to the afternoon, between 14:00 and 20:00.
There are no restrictions on visiting hours for the other wards, but please be considerate of other hospitalized patients.
Please use the dayroom located on each floor when you have visitors with small children or a group of visitors.
Lights must be turned off at 22:00. Please do not watch television after lights-out.
Outing or overnight stay outside of the hospital
Permission from the attending physician is required for patients who would like to leave the hospital for an outing or an overnight stay out. Please be sure to inform a nurse in advance. Please have your personal seal on hand when applying for an outing or overnight stay outside the hospital.
What to wear in the hospital
Please feel free to bring your own sleepwear.
We can also provide hospital gowns at a cost.
In principle, there is no need for a personal caretaker.
Bringing in electronic appliances
Please inform a nurse each time you bring in or use your own electronic appliance.
Use of mobile phones
Please turn the “manner mode” on your phone while in the hospital.
If you are using a mobile phone, please do so in the dayroom located on each floor or near the pay phone or elevator.
Please turn off the power on your mobile phone in the waiting hall, consultation rooms, testing rooms, rehabilitation rooms, ICU, HCU and operation rooms.
We ask that all patients wear an “ID band”, to prevent misidentification of patients and to promote medical safety.
An ID band is a band with a patient’s name, blood type and ID number, to be worn around the arm.
Belongings you may bring with you for hospitalization
Please limit the belongings that you bring with you for hospitalization to a minimum. Please do not leave your belongings on the floor or around your bed. Instead, please place your belongings on the built-in shelves.
Bringing cash and valuables
The built-in shelves have a locking drawer but we ask that you not to bring large amounts of cash or valuables to prevent theft and loss.
We will not assume responsibility for any loss.
Posting your name
In order to ensure the safety of hospitalized patients, we display the patient’s name at the entrance to the hospital room and at the bedside.
For name posting in the hospital room entrance, we prioritize your opinion.
We also handle visits and phone calls according to your request, so please inform us of any requests.
Please cooperate to keep the property completely smoke free
Since April 1, 2008, the entire Hokuto Hospital and Hokuto Clinic property has been completely smoke free. We appreciate your understanding and cooperation.
Gifts at the time of hospitalization or discharge
Unfortunately, we are unable to accept gifts for doctors, other hospital staff and the ward team. We appreciate your understanding and cooperation.
Request for Cooperation with our Total Smoking Ban
The entire Hokuto Hospital and Hokuto Clinic property is completely smoke free.
We appreciate your understanding and cooperation.